Return & Refund Policy

1.Return Eligibility We accept returns within 30 days from the date of delivery. To be eligible for a return:

· The item must be unused, unworn, and in the same condition as received

· The item must be in its original packaging

· Proof of purchase (order number or receipt) is required

2.NonReturnable Items The following items are not eligible for return:

· Gift cards

· Personalized or customized items

· Final sale or clearance items

· Items marked as nonreturnable

3.Return Process To initiate a return, please contact us at:service@belmavo.com

Please include:

· Order number

· Reason for return

· Photos (if item is defective or damaged)

Return Shipping Address Hangzhou Chuanliudongke Technology Co., Ltd. Room B304, Unit 201, Building 1, Yangliujun Garden District 1, Shangcheng District, Hangzhou City, Zhejiang Province, China Postal Code: 310000

4.Return Shipping

· Customers are responsible for return shipping costs unless the item is defective or incorrect

· Original shipping fees are nonrefundable

· We recommend using a trackable shipping service

5.Refunds Once we receive and inspect your return, we will notify you of the approval status. If approved:

· Refunds will be processed within 5–10 business days

· Refunds will be issued to the original payment method

6.Damaged or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

7.Contact Information For any questions regarding returns and refunds, please contact: service@belmavo.com